How Old Do You Have To Be To Work At Petsmart
you might have questions – Can you really bring pets on campus? Absolutely! All healthy and well-behaved pets are welcome. You’ll see dogs, cats, lizards, hamsters and birds throughout the day. We even have an on-site dog park for our furry friends to play! Do you provide relocation assistance? We offer relocation for select roles.

Your recruiter will walk you through it during the interview/hiring process. What can I expect from the interview process? Interview processes may vary by role, but usually you’ll begin with a phone call with a recruiter, who will learn about your background, share details of the role and answer any of your questions.

Next comes a phone or video interview with the hiring manager, followed by a video or on-campus interview with cross-functional partners (generally around 4 of them). We know it may seem like a lot, but we are invested in making sure that this is a good fit for both of us.

What kinds of benefits do you offer? Do you have daycare on-site? Yes, we offer on-site daycare for tiny humans through our partnership with Bright Horizons. Click to learn more, Do you offer monetary incentives for performance? We formally evaluate performance at mid-year and year-end (although you will have ongoing performance discussions with your leaders throughout the year).

Associates may be eligible for year-end bonuses based on company performance and personal performance, as well as merit increases. Certain roles are also eligible for a yearly bonus percent and a long-term incentive grant that is fully vested after 3 years.

  1. Is there an age requirement to work in your stores? Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state, or provincial law).
  2. What training is available once I start? Our associates go through a safety certification, receive on-the-job training for different areas and learn from our extensive pet guides to provide the best service to pets and pet parents.

What kinds of learning and development do you offer? No matter how much experience you have, we believe that there is always more to learn! You’ll work with your store leader to discuss opportunities to cross-train in different store departments, enroll in development workshops or shadow leaders.

  • What kinds of benefits do you offer? What are your available shifts and hours of operation? Good news: We have flexible shifts that align with your schedule, including early morning, evening and weekend shifts.
  • Hours may depend on store location and store department.
  • The petshotels and Grooming Salon often open at 7 a.m., with the rest of the store open from 9 a.m.

– 9 p.m. Please note that hours may change based on COVID-19 restrictions. Please discuss with your store leader. What training will I receive once I’m hired? All new bathers and stylists obtain superior operational, safety and technical knowledge through our Splash Training Program.

Using a variety of learning techniques, these lessons cover salon operations, dog anatomy and common conditions, dog behavior and safe handling, pre-bathing, bathing and drying techniques, salon services and customer experience. What are the steps involved in becoming a full-fledged PetSmart stylist? Our free, paid salon training program takes place over 4 stages.

In stage 1 as a pet stylist apprentice and bather, you’ll learn about dog breeds and styling. During the stage 2 Grooming Academy (valued at more than $6,000!), you’ll learn—and leave with!—the tools of the trade. As a groomer trainee stage 3, you’ll put your brand-new education and fancy new tool kit to work when you head back to our salon.

Finally, in stage 4, you’ll hone your skillset as a pet stylist in training. What are PetSmart’s salon safety standards? At PetSmart, nothing is more important than the safety of pets and people. We provide comprehensive, convenient and high-quality services, while treating each pet in our care as our own.

We achieve our goals by taking things that may seem small—like hands-on pet assessment and monitoring for signs of stress—and transforming them into the most important things that we do each day. Through continued education, our salon associates are empowered to always do the right thing to keep themselves and the pets in our care safe and comfortable during their stay.

What happens once I’m hired to work at a PetSmart DC? You must pass a background check, drug screen and a Physical Abilities Test prior to onboarding with us. PetSmart is committed to providing access and reasonable accommodation for candidates and associates. Are there age requirements for working at a PetSmart DC? Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state, or provincial law).

What if I don’t have DC experience? We can train you! We have entry-level positions for those without experience and can train you for other career opportunities that might interest you. We also offer structured career paths for your future growth. Can I grow my career in the DC? Absolutely! Whether you have no experience or a lot of it, you can have a great career in one of our DCs.

We’ll be clear about what your path can be and how to achieve your goals. Some associates want job enrichment opportunities and to learn a lot of different roles, while others want a more defined path. Whatever your goals, we can offer opportunities based on your aspirations. What benefits do you offer? What are your available shifts and hours of operation? Shifts differ by location, with some offering 1st, 2nd and/or 3rd shifts.

You can make note of your schedule preferences in your application. What kinds of benefits do you offer? What holidays do we get at PetSmart? PetSmart observes 10 paid holidays per year for eligible full-time associates: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day.

What discounts does PetSmart offer to associates? Our associates are eligible for a variety of company and non-company discounts, including 15% off products and services and up to 50% off proprietary brands. associates also can take advantage of our Perkopolis partnership for access to thousands of discounts on items like cell phones, travel and entertainment, groceries and more.

To learn more, visit the Discounts & Offerings page. How does paid time off (PTO) work at PetSmart? Associates are eligible for different types of paid time off depending on your work location, full-time or part-time status and local laws. Can we really bring pets to the office? Absolutely!! Healthy and well-behaved dogs are welcome in the office.

What shifts are available? Shift availability is based on operational needs, according to what we call Spring and Winter schedules. (We don’t observe daylight savings time in Phoenix, where our home office is.) Typically, the Call Center runs a Spring schedule of 4:45 a.m. to 9 p.m. and a Winter schedule of 5:45 a.m.

to 10 p.m. Training is mandatory and lasts 3 weeks. Week 1 covers skills needed for our hotel and salon services. Weeks 2 and 3 focus on proficiency in taking calls and assisting our pet parents with various needs. Tests are given at the end of each week and associates are required to pass to continue employment.

  1. The Call Center is located at our home office in Phoenix.
  2. Sorry, but we do not offer relocation.
  3. Do you have an incentive program? We do! Our program is broken into 3 parts: total services sales (Hotel, Salon, Pet Training), total SRC (services reservation center) sales and individual performance.
  4. Bonuses are paid out monthly.

What are the benefits like? Full-time associates (minimum 40 hours) receive dental, vision and health benefits, as well as sick, discretionary and vacation time. Part-time associates receive sick and discretionary time off (no other benefits). What is the interview process like? The interview process will start out as a phone screen and from there turn into an interview.

Currently, this process is virtual and consists of about 7 main questions. What is a day in the life like? Our associates take calls throughout the day, assisting pet parents with booking services and suggesting additional amenities for an excellent customer experience. These teams use multiple computer programs that involve working on various screens (generally 2) while closing and opening resources to support our assorted booking services.

Pet parents often have questions about packages, locations and services, which we access during the call through several platforms within our booking tools. Do you offer paid internships? Yes, all internships and trainee programs are paid hourly, based on 40 hours/week.

  • Yes. For students outside of the Phoenix area, furnished housing is provided.
  • Can I earn college credit? College credit can be provided if proper criteria are met.
  • Work with your emerging talent coordinator for more information.
  • What is the eligibility for internships? Students must have 1 or more semesters remaining of school to be eligible for internships.

I’ve already graduated, can I be a trainee? Our full-time trainee programs are only for winter/spring graduates within the current school year. Keep an eye out for available entry-level positions on our careers website. Are there ways I can get involved with PetSmart before I graduate? Please do! PetSmart offers a Summer Experience every year from July to August for students currently seeking college credits in either a 2- or 4-year educational institution.

Stay tuned for more info. What benefits am I eligible for as a full-time associate in the U.S.? PetSmart offers a variety of medical benefits, discounts and support to our associates. Learn more here, What holidays do we get at PetSmart? PetSmart observes 6 paid holidays per year to eligible full-time associates: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

What discounts does PetSmart offer to associates? Our associates are eligible for a variety of company and non-company discounts, including 15% off on products and services and up to 50% off proprietary brands. Associates also can take advantage of our PerkSpot partnership for access to thousands of discounts on items like cell phones, travel and entertainment, groceries and more.

Regarding retirement plans, does the company match for the traditional and Roth SaveSmart 401(k) plans? Yes. For every dollar you contribute (up to 6% of your pay), PetSmart deposits 50 cents into your account. For every calendar year you work 1,000 hours, you own 20% of the value of the company’s contributions.

(That’s called vesting.) So after 5 years, you own 100% of PetSmart’s contributions. You’re always 100% vested in your own contributions. Who is eligible for vacation time? Vacation time applies to all regular full-and part-time U.S. store, DC and home office associates.

How does PetSmart listen and respond to feedback from associates? We are active listeners and regularly engage with our associates to hear all perspectives. This occurs in numerous ways, from our annual engagement survey to pulse check surveys, as well as conducting culture assessments, listening tours, actively practicing our open-door policy and more.

We know we’re not perfect and the best ideas for making improvements often comes from our associates, so be sure to share your voice with any leader at PetSmart about how we can consistently get better. How does PetSmart keep wages competitive? PetSmart prides itself on paying competitive wages.

Pay is reviewed regularly by multiple levels of leadership through the annual merit cycle process. A team of compensation professionals also regularly monitors pay at other retailers with similar workforces to determine if PetSmart’s wages are competitive across the company. How does PetSmart keep benefits competitive? Benefits are a big part of total rewards and are reviewed annually and evaluated to ensure they meet the continually evolving needs of our associates and their families.

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We have a single set of medical benefit options for all eligible employees, meaning everyone from senior leaders to part-time employees choose from the same health and wellness options. Eligible associates have access to a competitive and valuable benefits package including, tools to help you plan your financial future, time away from work, tuition assistance, support for life events, resource to support your physical and mental well-being, and a variety of meaningful savings through discounts and offerings.

  1. From medical coverage to time away, you’ll find everything you need to know on our Benefits Website,
  2. As a store associate, how often is my performance evaluated? One of PetSmart’s’ core values is to Learn New Tricks.
  3. This means that every day is an opportunity to be better for every single associate across the company.

This also means that feedback is exchanged regularly through 1:1 conversations and routine process validations. On a more formal basis, if you are in a non-leadership role, you can expect to be evaluated on a 90- and 180-day cadence from your hire date in the first year and on an annual basis after that.

Merit is awarded after the annual performance review is completed and is based on your rating. Store Leaders receive a system-generated email reminder 27 days prior to an associate’s evaluation. You can expect a conversation with your leader explaining your rating and merit increase on your anniversary.

How has PetSmart kept associates safe during the pandemic? Since the beginning of the pandemic, the safety of our teams and pet parents has been our highest priority, and we’ve continuously adapted our business practices to meet or exceed all health and safety guidance, as well as other best practices for retail store operations.

  1. This includes enhanced cleaning and disinfecting protocols, face covering requirements for associates and customers, operational adjustments to accommodate social distancing, and many other steps to reduce the spread of COVID-19.
  2. In total, we have invested millions of dollars in personal protective equipment, face coverings for associates, cleaning supplies, physical barriers, vaccination incentives, and other items to protect our associates within our stores, DCs, and home offices, as well as our customers.

How has PetSmart cared for associates during the pandemic? Our associates are at the heart of who we are, and we’re proud of the ways they have gone above and beyond to serve pet parents during these challenging times. To recognize their service and commitment, we have paid $25 million in additional compensation awards to our front-line associates since the pandemic began.

This includes special thank-you bonuses, payment of healthcare premiums, and other healthcare benefits. We also made a $1 million contribution to the longstanding PetSmart associate Assistance Foundation to support any of our workers who may be facing personal or financial hardships. How does PetSmart determine the level of staffing & hours in each store? PetSmart takes great care to staff each store to meet the needs of our associates, customers, and pets.

Each store earns labor hours relative to their unique customer demand. For example, larger stores with higher volume earn more labor compared to smaller stores with lower volume, and additional labor is given for locations with PetsHotel Boarding, Training Classes, and Grooming Salons, as well.

  1. Part-time, full-time, and seasonal opportunities are available in many locations, with the opportunity for flexible schedules and additional shifts.
  2. Schedules are posted in advance and associates have a say in the hours they are asked to work.
  3. We are also investing in technology to provide associates with more flexibility in managing their schedules.

How does PetSmart support associates to do anything for the pets in our care? Pet parents trust us with their pet care needs. At PetSmart, all associates are empowered and expected to do anything for pets. This means we expect all associates to report any situation where a pet’s health concern is not being addressed.

Educating our associates with best-in-class experience and training across our salons, hotels pet training. Associates use discretion and reserve the right to refuse the sale of a pet in situations where the pets health and safety may be in jeopardy. Respond urgently to any specialty pet’s health concerns in partnership with local/specialty veterinarians. Careful evaluation of the pets’ health at time of arrival to ensure suppliers are meeting expectations. Partner with PetSmart Veterinarians to create habitat, care standards and processes to support the specialty pets in our care. Execute Pet Care processes and maintain standards throughout the day by identifying and addressing any situation where a pet’s health may be in jeopardy. Engage with pet parents to educate on the commitments for care and environmental needs of a specialty pet. Ensure the pet parent leaves the store with the required pet-specific items (including habitat, food, etc.) that are needed for their new specialty pet to live a happy and healthy life. Provide educational tools, such as species-specific Care Guides and resources through PetSmart.com

How does PetSmart ensure that I have what I need to do my job well? PetSmart is consistently investing in technology, equipment and facilities upgrades and process optimization improvements that are meant to make the role of the front-line associate easier.

  1. We test new ideas frequently, learn from the feedback and adjust course.
  2. In other words, you play a critical role in improving the associate experience by providing feedback on what works and what doesn’t.
  3. This also means that if something in your day-to-day experience isn’t working well and you find you do not have the tool and resources needed to perform at your best; you can use the open door, talk to your leader, or any leader, and we will look into your questions or concerns.

Where can I go if I have a concern? Our SpeakUp resources are always available to all associates. Associates have many options when it comes to raising a concern, question, or feedback. Your leader is a great place to start if you have questions, but if you are uncomfortable bringing your concerns to your leader or to other internal resources, CareSmart allows you to make an anonymous report through a service that is operated by an independent third-party.

How long does it take to get an interview at PetSmart?

The hiring process at PetSmart typically consists of a phone screening and one or two short interviews. The best way to begin the hiring process at PetSmart is to submit an online application. Typically, a human resources representative from PetSmart will reach out within a few days to schedule a phone screening.

  • After the phone screening, the human resources representative will schedule an in-person interview with the candidate and the hiring manager.
  • This interview is fairly straightforward, consisting of typical interview questions regarding work background, customer service experience, experience with and interest in pets and animals, etc.

Upon receipt of a conditional offer, the candidate must complete a drug test and submit a background check. Assuming that everything comes back clear, they are able to start working immediately.

What does a petcare associate do at PetSmart?

Pet Care Associates are responsible for the health and safety of the live pets in our stores. Pet Care Associates have an eye for detail and a passion for caring for fish, reptiles, birds, and our small and furry friends. As a Pet Care Associate, you must be comfortable cleaning and interacting with pets and connecting with Pet Parents to provide the education needed for a lifetime of care.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

What is the youngest PetSmart hires?

This question is about PetSmart, By Zippia Team – Jun.16, 2022 You have to be at least 16 years old to work at PetSmart. The minimum hiring age to work at PetSmart is 16 years old, but some positions have additional age requirements. For example, in any position that interacts with animals, employees must be at least 18 years old.

What is the youngest hire at PetSmart?

you might have questions – Can you really bring pets on campus? Absolutely! All healthy and well-behaved pets are welcome. You’ll see dogs, cats, lizards, hamsters and birds throughout the day. We even have an on-site dog park for our furry friends to play! Do you provide relocation assistance? We offer relocation for select roles.

Your recruiter will walk you through it during the interview/hiring process. What can I expect from the interview process? Interview processes may vary by role, but usually you’ll begin with a phone call with a recruiter, who will learn about your background, share details of the role and answer any of your questions.

Next comes a phone or video interview with the hiring manager, followed by a video or on-campus interview with cross-functional partners (generally around 4 of them). We know it may seem like a lot, but we are invested in making sure that this is a good fit for both of us.

What kinds of benefits do you offer? Do you have daycare on-site? Yes, we offer on-site daycare for tiny humans through our partnership with Bright Horizons. Click to learn more, Do you offer monetary incentives for performance? We formally evaluate performance at mid-year and year-end (although you will have ongoing performance discussions with your leaders throughout the year).

Associates may be eligible for year-end bonuses based on company performance and personal performance, as well as merit increases. Certain roles are also eligible for a yearly bonus percent and a long-term incentive grant that is fully vested after 3 years.

  • Is there an age requirement to work in your stores? Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state, or provincial law).
  • What training is available once I start? Our associates go through a safety certification, receive on-the-job training for different areas and learn from our extensive pet guides to provide the best service to pets and pet parents.
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What kinds of learning and development do you offer? No matter how much experience you have, we believe that there is always more to learn! You’ll work with your store leader to discuss opportunities to cross-train in different store departments, enroll in development workshops or shadow leaders.

  • What kinds of benefits do you offer? What are your available shifts and hours of operation? Good news: We have flexible shifts that align with your schedule, including early morning, evening and weekend shifts.
  • Hours may depend on store location and store department.
  • The petshotels and Grooming Salon often open at 7 a.m., with the rest of the store open from 9 a.m.

– 9 p.m. Please note that hours may change based on COVID-19 restrictions. Please discuss with your store leader. What training will I receive once I’m hired? All new bathers and stylists obtain superior operational, safety and technical knowledge through our Splash Training Program.

  • Using a variety of learning techniques, these lessons cover salon operations, dog anatomy and common conditions, dog behavior and safe handling, pre-bathing, bathing and drying techniques, salon services and customer experience.
  • What are the steps involved in becoming a full-fledged PetSmart stylist? Our free, paid salon training program takes place over 4 stages.

In stage 1 as a pet stylist apprentice and bather, you’ll learn about dog breeds and styling. During the stage 2 Grooming Academy (valued at more than $6,000!), you’ll learn—and leave with!—the tools of the trade. As a groomer trainee stage 3, you’ll put your brand-new education and fancy new tool kit to work when you head back to our salon.

  1. Finally, in stage 4, you’ll hone your skillset as a pet stylist in training.
  2. What are PetSmart’s salon safety standards? At PetSmart, nothing is more important than the safety of pets and people.
  3. We provide comprehensive, convenient and high-quality services, while treating each pet in our care as our own.

We achieve our goals by taking things that may seem small—like hands-on pet assessment and monitoring for signs of stress—and transforming them into the most important things that we do each day. Through continued education, our salon associates are empowered to always do the right thing to keep themselves and the pets in our care safe and comfortable during their stay.

  1. What happens once I’m hired to work at a PetSmart DC? You must pass a background check, drug screen and a Physical Abilities Test prior to onboarding with us.
  2. PetSmart is committed to providing access and reasonable accommodation for candidates and associates.
  3. Are there age requirements for working at a PetSmart DC? Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state, or provincial law).

What if I don’t have DC experience? We can train you! We have entry-level positions for those without experience and can train you for other career opportunities that might interest you. We also offer structured career paths for your future growth. Can I grow my career in the DC? Absolutely! Whether you have no experience or a lot of it, you can have a great career in one of our DCs.

  • We’ll be clear about what your path can be and how to achieve your goals.
  • Some associates want job enrichment opportunities and to learn a lot of different roles, while others want a more defined path.
  • Whatever your goals, we can offer opportunities based on your aspirations.
  • What benefits do you offer? What are your available shifts and hours of operation? Shifts differ by location, with some offering 1st, 2nd and/or 3rd shifts.

You can make note of your schedule preferences in your application. What kinds of benefits do you offer? What holidays do we get at PetSmart? PetSmart observes 10 paid holidays per year for eligible full-time associates: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Day, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day.

What discounts does PetSmart offer to associates? Our associates are eligible for a variety of company and non-company discounts, including 15% off products and services and up to 50% off proprietary brands. associates also can take advantage of our Perkopolis partnership for access to thousands of discounts on items like cell phones, travel and entertainment, groceries and more.

To learn more, visit the Discounts & Offerings page. How does paid time off (PTO) work at PetSmart? Associates are eligible for different types of paid time off depending on your work location, full-time or part-time status and local laws. Can we really bring pets to the office? Absolutely!! Healthy and well-behaved dogs are welcome in the office.

  1. What shifts are available? Shift availability is based on operational needs, according to what we call Spring and Winter schedules.
  2. We don’t observe daylight savings time in Phoenix, where our home office is.) Typically, the Call Center runs a Spring schedule of 4:45 a.m. to 9 p.m.
  3. And a Winter schedule of 5:45 a.m.

to 10 p.m. Training is mandatory and lasts 3 weeks. Week 1 covers skills needed for our hotel and salon services. Weeks 2 and 3 focus on proficiency in taking calls and assisting our pet parents with various needs. Tests are given at the end of each week and associates are required to pass to continue employment.

  1. The Call Center is located at our home office in Phoenix.
  2. Sorry, but we do not offer relocation.
  3. Do you have an incentive program? We do! Our program is broken into 3 parts: total services sales (Hotel, Salon, Pet Training), total SRC (services reservation center) sales and individual performance.
  4. Bonuses are paid out monthly.

What are the benefits like? Full-time associates (minimum 40 hours) receive dental, vision and health benefits, as well as sick, discretionary and vacation time. Part-time associates receive sick and discretionary time off (no other benefits). What is the interview process like? The interview process will start out as a phone screen and from there turn into an interview.

Currently, this process is virtual and consists of about 7 main questions. What is a day in the life like? Our associates take calls throughout the day, assisting pet parents with booking services and suggesting additional amenities for an excellent customer experience. These teams use multiple computer programs that involve working on various screens (generally 2) while closing and opening resources to support our assorted booking services.

Pet parents often have questions about packages, locations and services, which we access during the call through several platforms within our booking tools. Do you offer paid internships? Yes, all internships and trainee programs are paid hourly, based on 40 hours/week.

  1. Yes. For students outside of the Phoenix area, furnished housing is provided.
  2. Can I earn college credit? College credit can be provided if proper criteria are met.
  3. Work with your emerging talent coordinator for more information.
  4. What is the eligibility for internships? Students must have 1 or more semesters remaining of school to be eligible for internships.

I’ve already graduated, can I be a trainee? Our full-time trainee programs are only for winter/spring graduates within the current school year. Keep an eye out for available entry-level positions on our careers website. Are there ways I can get involved with PetSmart before I graduate? Please do! PetSmart offers a Summer Experience every year from July to August for students currently seeking college credits in either a 2- or 4-year educational institution.

  1. Stay tuned for more info.
  2. What benefits am I eligible for as a full-time associate in the U.S.? PetSmart offers a variety of medical benefits, discounts and support to our associates.
  3. Learn more here,
  4. What holidays do we get at PetSmart? PetSmart observes 6 paid holidays per year to eligible full-time associates: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

What discounts does PetSmart offer to associates? Our associates are eligible for a variety of company and non-company discounts, including 15% off on products and services and up to 50% off proprietary brands. Associates also can take advantage of our PerkSpot partnership for access to thousands of discounts on items like cell phones, travel and entertainment, groceries and more.

  • Regarding retirement plans, does the company match for the traditional and Roth SaveSmart 401(k) plans? Yes.
  • For every dollar you contribute (up to 6% of your pay), PetSmart deposits 50 cents into your account.
  • For every calendar year you work 1,000 hours, you own 20% of the value of the company’s contributions.

(That’s called vesting.) So after 5 years, you own 100% of PetSmart’s contributions. You’re always 100% vested in your own contributions. Who is eligible for vacation time? Vacation time applies to all regular full-and part-time U.S. store, DC and home office associates.

How does PetSmart listen and respond to feedback from associates? We are active listeners and regularly engage with our associates to hear all perspectives. This occurs in numerous ways, from our annual engagement survey to pulse check surveys, as well as conducting culture assessments, listening tours, actively practicing our open-door policy and more.

We know we’re not perfect and the best ideas for making improvements often comes from our associates, so be sure to share your voice with any leader at PetSmart about how we can consistently get better. How does PetSmart keep wages competitive? PetSmart prides itself on paying competitive wages.

Pay is reviewed regularly by multiple levels of leadership through the annual merit cycle process. A team of compensation professionals also regularly monitors pay at other retailers with similar workforces to determine if PetSmart’s wages are competitive across the company. How does PetSmart keep benefits competitive? Benefits are a big part of total rewards and are reviewed annually and evaluated to ensure they meet the continually evolving needs of our associates and their families.

We have a single set of medical benefit options for all eligible employees, meaning everyone from senior leaders to part-time employees choose from the same health and wellness options. Eligible associates have access to a competitive and valuable benefits package including, tools to help you plan your financial future, time away from work, tuition assistance, support for life events, resource to support your physical and mental well-being, and a variety of meaningful savings through discounts and offerings.

From medical coverage to time away, you’ll find everything you need to know on our Benefits Website, As a store associate, how often is my performance evaluated? One of PetSmart’s’ core values is to Learn New Tricks. This means that every day is an opportunity to be better for every single associate across the company.

This also means that feedback is exchanged regularly through 1:1 conversations and routine process validations. On a more formal basis, if you are in a non-leadership role, you can expect to be evaluated on a 90- and 180-day cadence from your hire date in the first year and on an annual basis after that.

  • Merit is awarded after the annual performance review is completed and is based on your rating.
  • Store Leaders receive a system-generated email reminder 27 days prior to an associate’s evaluation.
  • You can expect a conversation with your leader explaining your rating and merit increase on your anniversary.

How has PetSmart kept associates safe during the pandemic? Since the beginning of the pandemic, the safety of our teams and pet parents has been our highest priority, and we’ve continuously adapted our business practices to meet or exceed all health and safety guidance, as well as other best practices for retail store operations.

This includes enhanced cleaning and disinfecting protocols, face covering requirements for associates and customers, operational adjustments to accommodate social distancing, and many other steps to reduce the spread of COVID-19. In total, we have invested millions of dollars in personal protective equipment, face coverings for associates, cleaning supplies, physical barriers, vaccination incentives, and other items to protect our associates within our stores, DCs, and home offices, as well as our customers.

How has PetSmart cared for associates during the pandemic? Our associates are at the heart of who we are, and we’re proud of the ways they have gone above and beyond to serve pet parents during these challenging times. To recognize their service and commitment, we have paid $25 million in additional compensation awards to our front-line associates since the pandemic began.

  1. This includes special thank-you bonuses, payment of healthcare premiums, and other healthcare benefits.
  2. We also made a $1 million contribution to the longstanding PetSmart associate Assistance Foundation to support any of our workers who may be facing personal or financial hardships.
  3. How does PetSmart determine the level of staffing & hours in each store? PetSmart takes great care to staff each store to meet the needs of our associates, customers, and pets.
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Each store earns labor hours relative to their unique customer demand. For example, larger stores with higher volume earn more labor compared to smaller stores with lower volume, and additional labor is given for locations with PetsHotel Boarding, Training Classes, and Grooming Salons, as well.

Part-time, full-time, and seasonal opportunities are available in many locations, with the opportunity for flexible schedules and additional shifts. Schedules are posted in advance and associates have a say in the hours they are asked to work. We are also investing in technology to provide associates with more flexibility in managing their schedules.

How does PetSmart support associates to do anything for the pets in our care? Pet parents trust us with their pet care needs. At PetSmart, all associates are empowered and expected to do anything for pets. This means we expect all associates to report any situation where a pet’s health concern is not being addressed.

Educating our associates with best-in-class experience and training across our salons, hotels pet training. Associates use discretion and reserve the right to refuse the sale of a pet in situations where the pets health and safety may be in jeopardy. Respond urgently to any specialty pet’s health concerns in partnership with local/specialty veterinarians. Careful evaluation of the pets’ health at time of arrival to ensure suppliers are meeting expectations. Partner with PetSmart Veterinarians to create habitat, care standards and processes to support the specialty pets in our care. Execute Pet Care processes and maintain standards throughout the day by identifying and addressing any situation where a pet’s health may be in jeopardy. Engage with pet parents to educate on the commitments for care and environmental needs of a specialty pet. Ensure the pet parent leaves the store with the required pet-specific items (including habitat, food, etc.) that are needed for their new specialty pet to live a happy and healthy life. Provide educational tools, such as species-specific Care Guides and resources through PetSmart.com

How does PetSmart ensure that I have what I need to do my job well? PetSmart is consistently investing in technology, equipment and facilities upgrades and process optimization improvements that are meant to make the role of the front-line associate easier.

  • We test new ideas frequently, learn from the feedback and adjust course.
  • In other words, you play a critical role in improving the associate experience by providing feedback on what works and what doesn’t.
  • This also means that if something in your day-to-day experience isn’t working well and you find you do not have the tool and resources needed to perform at your best; you can use the open door, talk to your leader, or any leader, and we will look into your questions or concerns.

Where can I go if I have a concern? Our SpeakUp resources are always available to all associates. Associates have many options when it comes to raising a concern, question, or feedback. Your leader is a great place to start if you have questions, but if you are uncomfortable bringing your concerns to your leader or to other internal resources, CareSmart allows you to make an anonymous report through a service that is operated by an independent third-party.

What is the highest salary at PetSmart?

Highest paying jobs at PetSmart – The highest paying jobs at PetSmart are customer leader, presentation manager, store director, and inventory lead. Customer leader jobs at PetSmart earn an average yearly salary of $127,619, PetSmart presentation manager jobs average $50,999, and PetSmart store director jobs average $47,190.

What do PetSmart employees get?

At PetSmart, we’re pet people and we know your pets deserve the very best! That’s why PetSmart offers all full-time and part-time associates discounts on products and services. Since 2019, associates have saved more than $52 million dollars because of these discounts below!

Merchandise: All PetSmart associates receive a 15% discount on all merchandise and services. A few times a year, we expand the discount to PetSmart friends and family! Pet Food: Receive 50% off any Only Natural Pet, Simply Nourish, or Authority dry dog or cat food. Associates also receive 50% off Dentley’s dog treats and Exquisicat cat litter. Pet Services : Your pets deserve to receive some perks, too! We offer one free 6-week pet training group class for store associates, a free Doggie Day Camp session, and a 50% discount on bath services. Ongoing services will receive 15% off Grooming Tools : Salon associates receive a 35% discount on tools used in the Grooming Salon

All associates will need to enter their EPIN and provide ID to receive discounts. To review qualifications and restrictions, click here,

What age does Petco hire in Texas?

You must be 18 years old to work at most Petco locations. How do I know if I will fit in at Petco? Our culture is friendly, outgoing, and collaborative. We welcome new and improved thinking, and we value people who have a real passion for both pets and pet parents.

What job with animals pays the most?

Veterinarian – A veterinarian is one of the highest-paying animal careers. There are many different types of veterinary jobs. Mixed practice veterinarians work with both small and large animals, domestic or exotic. Others may specialize in working with companion animals such as dogs and cats. Some veterinarians may opt to work in research, studying diseases and other illnesses to find medicine and cures. Many of the highest-paying veterinary jobs are in research. Below is a partial list of veterinary careers:

Small Animal Veterinarian Veterinary Surgeon Veterinary Pathologist Zoo Veterinarian

What does it take to become a veterinarian? After completing a bachelor’s program, the next step is to earn a postdoctoral degree. It doesn’t end there; veterinarians must also pass an exam to become licensed in order to practice in their state. Although it takes several years to become one, a veterinary career is one of many rewarding and impactful animal care jobs.

Average Salary (2021) : $100,370 Currently Employed in the U.S (2020): 86,800 Recommended Degree Program : B.S. Animal Health & Behavior

What is the highest salary of Pet?

The highest-paying job at Pet is a Physical Education Teacher with a salary of ₹2.4 Lakhs per year. The top 10% of employees earn more than ₹17.45 lakhs per year. The top 1% earn more than a whopping ₹94.50 lakhs per year.

How much does PetSmart pay an hour in Texas?

Average PetSmart Cashier hourly pay in Texas is approximately $12.33, which meets the national average.

What does Petco pay in Texas?

How much does Petco in Texas pay? Average Petco hourly pay ranges from approximately $9.00 per hour for Cashier to $27.39 per hour for Independent Agent.

How much does PetSmart pay in California?

You will be provided a copy of a job description for the actual position you are hired in to. The California pay range for this position is from $15.50 to $28.00 per hour. Exact rate of pay will be based on store location, position, and experience level.

How much does PetSmart pay in Florida?

Average PetSmart hourly pay ranges from approximately $9.00 per hour for Customer Service Associate / Cashier to $18.77 per hour for Inventory Manager. The average PetSmart salary ranges from approximately $26,129 per year for Lead Associate to $65,592 per year for Store Manager.

How long should it take to get an interview?

How long should you wait for an interview call? – Here are some tips to help put your mind at ease.

  1. Check the job closing date. Generally, candidates won’t hear anything until 1-2 weeks after the closing date. This is to ensure the manager gets the best opportunity to capture the most amount of talent. Some positions are open for a month or longer.
  2. Government positions can be slower as they have more quality checks, including selection criteria etc.
  3. Senior positions can be up to a month after the job closing date.
  4. Recruitment agencies are pretty quick. They want to close the job and move onto the next one!

How long does it take to be given an interview?

Within Two Weeks From Today – You hear back from a real person at the company. A hiring manager likes your resume and will be in touch soon to schedule a phone interview, In an ideal scenario, you may get this coveted call within a day or two of applying, but it’s more realistic that the call won’t come until two weeks have elapsed.

  • Here’s why: The recruiters assigned to this search are busy.
  • True, recruiters are trying to find a candidate as quickly as possible.
  • But back when I was a recruiter, I used to have to find candidates for three dozen different jobs at any given time.
  • I would search through virtual stacks of resumes in between client meetings, team conference calls, interview days and more.

Two weeks isn’t really that long of a time from the recruiter’s perspective. While you’re waiting for this call—or if you don’t get the call—patience and persistence are your friends. Continue to apply to jobs, check the job alerts (you can sign up for alerts on any Monster job-search results page) that land in your inbox, and be consistent in following various employers on social media to learn about possible job opportunities.

How long does it take to hear for an interview?

Typically, it’s best to give interviewers at least five business days to contact you. That means if you interview on a Thursday, you would wait until the following Thursday to reach out. This could mean you are waiting a week or longer before you get a response from the hiring company, provided they do reply.

How long does interview process usually take?

Average Time To Hire – How long is the average interview process today? According to Get Hired by LinkedIn News, average hiring processes last three to six weeks. The Jobvite Employ Quarterly Insights Report Q3 2022 states the average time-to-hire, according to 85% of talent acquisition professionals, is four weeks or less.